Terms & Conditions
Radio Taxis (Fareham) Ltd Terms and Conditions
1. Terms of Agreement
By making a booking, you agree to these terms, our current tariffs,
service guides, and any specific service terms. These override any
contradictory information unless stated otherwise.
2. Carrier is Not a Common Carrier
Radio Taxis (Fareham) Ltd only accepts goods under the conditions in
this agreement. We are not a common carrier.
3. Terms of Credit
- Invoices are due within 15 days of issue.
- Initial credit is granted for 3 months and reviewed thereafter.
- Invoices include VAT.
- Queries must be raised within 15 days.
- No withholding or set-off rights for disputes or claims.
- Overdue accounts may be passed to collections.
4. Company Liability
We are not liable for damages or delays due to events beyond our control
such as:
- Force majeure, war, strikes, weather, or legal seizures
- Improper packing, labelling, or addressing
- Customer acts or omissions
- Natural deterioration or electronic interference
We are not liable for indirect or consequential losses.
5. Time Limit for Claims
You must notify us within 10 days of the incident, and submit your claim
with documentation within 28 days.
6. Governing Law
This agreement is governed by English law and subject to English courts.
7. Passenger Service Terms
- You are liable for damage to vehicles or company property.
- We are not responsible for items left in vehicles.
-
Lost property is held for 48 hours, then given to Fareham Borough
Council.
- Returns of items via taxi are chargeable.
8. Goods Service Terms
- No hazardous or illegal goods permitted.
- We are not liable for delays due to unforeseen circumstances.
-
Route and delivery method are at our discretion unless otherwise
agreed.
9. Cancellation & Waiting Time
- Late cancellations (within 30 minutes) may incur a fee.
- Waiting time may be charged after 5 minutes.
10. Accessibility & DWP Access to Work
We support customers using the DWP Access to Work scheme. Let us know
your accessibility needs when booking.
11. Privacy
Customer data is handled securely in accordance with our
Privacy Policy.
12. App Disclaimer
App-based bookings depend on device compatibility and connectivity.
Availability is not guaranteed.